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McKinsey: Ten design practices to deliver business value

McKinsey, 2017: We have begun to explore the underlying design practices that allow some firms to succeed above others. ... We see ten design actions across three themes that appear to correlate with improved financial performance.

Scott UnderwoodJune 21, 2018
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NY Times: IBM’s Design-Centered Strategy to Set Free the Squares

Scott UnderwoodJune 21, 2018
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