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Intuit: Design thinking in the corporate DNA

Medium, 2016 (VP and ECD for Intuit’s small business products): We’re going from creating a culture of design thinking to building a practice of design doing, where we relentlessly focus on nailing the end-to-end customer experience. 

Scott UnderwoodJune 21, 2018
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McKinsey: Applying design thinking across the business

Scott UnderwoodJune 21, 2018
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HBR: How Samsung Became a Design Powerhouse

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